Refund & Return Policy

Last Updated: July 2026

At Abhikalp, a brand of Mayuresh Agro Products, we are committed to delivering high-quality food products that meet the highest standards of freshness and quality. As our products are perishable food items, please read our Refund & Return Policy carefully before making a purchase.

Returns

Due to the nature of our food products, we generally do not accept returns once an order has been delivered.

However, a return or replacement request may be considered if:

• You received a damaged product.

• You received an incorrect product.

• The product was expired at the time of delivery.

• The product packaging was tampered with before delivery.

To be eligible, you must notify us within 48 hours of receiving your order.

How to Request a Return or Replacement

To request a return or replacement, please contact our customer support and provide:

• Order Number

• Your Name

• Contact Number

• Photos or videos clearly showing the issue

• A brief description of the problem

Our team will review your request and respond as soon as possible.

Refunds

If your request is approved after verification, you may receive one of the following, depending on the situation:

• A full refund.

• A replacement product.

• Store credit for future purchases (where applicable).

Approved refunds will be processed using the original payment method.

Please allow 5–10 business days for the refund to reflect in your account, depending on your bank or payment provider.

Non-Refundable Items

Refunds or returns will not be accepted in the following cases:

• Change of mind after delivery.

• Incorrect shipping address provided by the customer.

• Delivery delays caused by the courier or unforeseen circumstances.

• Products that have been opened, consumed, or improperly stored after delivery.

• Requests made after the specified reporting period.

Order Cancellation

Orders may be cancelled only before they are processed or dispatched.

Once an order has been packed or shipped, it cannot be cancelled.

If you need to cancel an order, please contact us immediately after placing it.

Damaged or Incorrect Deliveries

If your order arrives damaged or you receive the wrong product:

• Do not consume the product.

• Keep the original packaging.

• Take clear photographs of the product and packaging.

• Contact us within 48 hours of delivery.

We will investigate the issue and provide an appropriate resolution.

Shipping Charges

Shipping charges are generally non-refundable, except when the return or replacement is due to an error on our part, such as sending the wrong or damaged product.

Quality Assurance

Every Abhikalp product undergoes quality checks before dispatch. We take great care in packaging and shipping our products to ensure they reach you in excellent condition.

Contact Us

If you have any questions regarding this Refund & Return Policy or need assistance with your order, please contact us using the details available on our Contact Us page.

Thank you for choosing Abhikalp. We appreciate your trust and remain committed to providing authentic, high-quality food products and excellent customer service.